Contact information
Contact Information
Thank you for visiting Brexor. If you have questions about our products, an existing order, shipping, returns, or any other matter, please contact us using the information below.
Customer Support
Store name: Brexor
Email: ksij3628@outlook.com
Our customer support team will respond as soon as reasonably possible. Response times may be longer during weekends, public holidays, promotional events, or periods of high inquiry volume.
Order Support
If you are contacting us about an existing order, please include:
- Your full name
- Your order number
- The email address used to place the order
- A clear description of your question or issue
- Relevant photographs, if the product arrived damaged or incorrect
Providing this information will help us review your request more efficiently.
Address Changes and Cancellations
If you need to change your shipping address or request an order cancellation, contact us as soon as possible at ksij3628@outlook.com.
We will make reasonable efforts to accommodate your request, but changes or cancellations cannot be guaranteed after an order has entered processing or has shipped.
Damaged or Incorrect Products
If your order arrives damaged, defective, or incorrect, contact us and provide:
- Your order number
- A description of the issue
- Clear photographs of the product
- Photographs of the shipping package
- A photograph of the shipping label
Please keep the product and its original packaging until your request has been reviewed.
Important Notice
Brexor will never ask you to provide your complete payment card number, password, or other sensitive account credentials by email.
For your security, please do not send full payment information through email or the website contact form.
Contact Us
Brexor
Email: ksij3628@outlook.com